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Customer Service

 7106 Crossroads Blvd
Suite 215
Brentwood, TN 37027

 store@audioa.com

Managing Log-In Account

You can manage your personal information, including your email address, password, billing information or email preferences at any time. To access your account, click on “My Account” at the top of any page on our site.  You will then be asked to sign in with your email address and password and will be taken to the page where you can view or edit your information.

Forgotten Password

If you have an account and have forgotten your password, simply click “Forgot My Password” and enter your email address. A new password will be emailed to you.  You may update your password at anytime by logging into My Account / Account Information section.Payment, Pricing & PromotionsWe accept Visa, Mastercard, Discover and American Express.  Sale is completed at time of checkout and products are shipped within 2 business days*.

Ordering Large Quantities

We love when customers are excited about ordering a large number of a particular item. However, we sometimes have to limit quantities based on availability.Order Status & TrackingYour e-mail address will act as your username to log-in to your account.  Your account allows you access and save order history info.

Order Confirmation

An email is sent after your order is received. This email will arrive within about 24 hours.

Tracking

A second email confirms that your order was shipped from our warehouse and will include a UPS tracking number or USPS delivery confirmation number if applicable. You can also check the current status of your order via My Account.

Privacy & Security

Our purpose and goal is to bring our uniquely creative designs to Audio Adrenaline fans all over the world. We welcome our visitors and treat guests with the utmost respect. We take the issue of privacy very seriously.We Do Not Share Personal Information! We do not share any personal information with anyone other than those who provide support for the internal operations of the Web sites, and our agents (e.g., contractors who provide fulfillment services, such as credit card processing, product order processing, or technical support to the Web site). We do not use phone numbers for telemarketing purposes. All such agents or contractors with whom we share information have agreed to maintain the security and integrity of personal information.

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